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Clear Credit Solutions
Broker Resource Centre

Practical credit guidance for mortgage brokers.

Short videos and plain-English answers to help you prepare for client conversations, understand when a referral may be useful, and set realistic expectations before the next finance step.

Since 2014 · Supporting brokers Australia-wide · ACL 531825
Quick answer

Not every negative listing can be removed.

The useful first question is whether the information may be inaccurate, incomplete or not properly reported. Clear Credit Solutions can assess the circumstances and explain the next step. If it is correct and fairly listed, we will tell you that too.

Start here

Three answers worth knowing before the client applies.

Paid defaults

Payment does not automatically remove the listing. It may be updated to show it has been paid, but payment alone is not grounds for removing accurate information.

Accurate information

Correct, fairly listed reporting generally remains on the file. A finance impact or the passage of time is not, on its own, a basis for removal.

Incorrect listings

Where a default, black mark or judgment has not been listed correctly, the listing may be able to be corrected or removed. That is the part we assess.

Watch first

The four priority videos.

Short, plain-English explainers to share with clients or watch before a conversation, straight from the Clear Credit Solutions YouTube channel.

How to fix your credit score

How to fix your credit score

A short starting point for clients asking how credit-file information may affect their score.

Home loan mistakes to avoid

Home loan mistakes to avoid

Simple reminders to help clients approach a finance application more carefully.

How to remove a default

How to remove a default

Why a default must be assessed before anyone can say whether correction may be possible.

Why a credit score can drop

Why a credit score can drop

Some of the changes that may prompt a client to review their recent credit activity.

Everything in one place

Broker resources.

One destination to send referral partners. Content marked below to be provided by the Clear Credit Solutions team.

Refer a client

Send a client's details for a free assessment.

Go to referral →

Case studies

Real broker-referred outcomes.

Client to provide

Frequently asked questions

The questions brokers ask most.

Coming soon

CPD presentations

Educational sessions for broker groups.

Client to provide

Downloadable brochures

Leave-behinds for your clients.

Client to provide

What can and cannot be fixed

A clear, honest explainer.

Read →
The World's Biggest Fan of Mortgage Brokers

Built around brokers, on purpose.

Clear Credit Solutions has spent years supporting the broker channel: attending the major conferences, backing the industry, and building genuine relationships nationally. The Resource Centre is where that support lives.

One destination for your referral partners.

Bookmark it, or send a client through for a free assessment.